Privacy policy — personal data protection statement

Last updated: 11 April 2025

1. Introduction

417 Technology Limited (“we”, “us”, the “Company” or “417 Technology”) respects and protects the privacy of every user of our products and services. This privacy policy explains how we collect, use, store and share your personal data, and how you can access, correct or delete that data.

Please read this privacy policy carefully. By using our services, you agree to the practices described in this privacy policy.

2. Data we collect

2.1 Data you provide directly

When you register an account, use our services, take part in a survey, submit an enquiry or communicate with us, you may provide the following data:

Identity data, such as your name, email address and telephone number
Contact data, such as your postal address and email address
Account data, such as your username and password
Transaction data, such as purchase records and payment details
Feedback data, such as survey responses and customer service enquiries

2.2 Data we collect automatically

When you use our website or services, we may automatically collect the following data:

Technical data, such as your IP address, browser type and device data
Usage data, such as pages visited, click paths and times of visit
Location data, such as your approximate location based on your IP address
Data collected by cookies and similar technologies

3. How we use your data

We may use the data we collect for the following purposes:

To provide, maintain and improve our products and services
To process transactions and send related notifications
To manage your account and provide customer support
To send technical notices, updates, security alerts and support messages
To respond to your comments, questions and requests
To provide personalised content and experiences
To carry out research and analysis to improve our products and services
To comply with legal obligations

4. Data sharing and disclosure

We may share your personal data in the following circumstances:

With our service providers and partners, to help us provide our services
With your consent
To comply with laws and regulations, court orders or other legal processes
To protect the rights, property or safety of 417 Technology or others
In connection with business transactions, such as a merger, acquisition or sale of assets

5. Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or alteration. However, no data transmission or storage system is 100% secure.

6. Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this privacy policy, unless a longer retention period is required or permitted by law.

7. Your rights

Under applicable data protection laws, you may have the following rights:

To access and obtain a copy of your personal data
To correct inaccurate personal data
To delete your personal data
To restrict or object to the processing of your personal data
Data portability
To withdraw consent

8. Cookies and similar technologies

We use cookies and similar technologies to collect data and improve the user experience. You can control the use of cookies through your browser settings.

9. International data transfers

Your personal data may be transferred to and stored in countries or regions outside the country or region where you live. We will take appropriate safeguards to ensure that your personal data is protected in accordance with this privacy policy and applicable law.

10. Children’s privacy

Our services are not directed at children under 16. We do not knowingly collect personal data from children under 16. If you become aware that we may have collected data from a child under 16, please contact us.

11. Changes to this privacy policy

We may update this privacy policy from time to time. If there are material changes, we will notify you by posting the updated policy on our website or through other communication channels.

12. Contact us

If you have any questions, comments or requests about this privacy policy, please contact us:

Email: info@417tech.co
Telephone: +852 4466 5681